A research institute wants to be one of the first agent-enabled think tanks in the world. Leadership's ask was clear: better first drafts, faster. Then I interviewed the editors, and two things came out. They were afraid of being replaced. And the pain started long before drafting: storylines arrived at wildly different maturity, and editors lacked the evidence to push back on author teams, who are mostly analysts pulling facts together, not writers. Drafting was the easy part.
I'm the product lead for the institute's editorial AI work, and I'm hands-on-keyboard: I built the skills in the plugin myself and co-developed the plugin with an engineer. I interviewed eight editors and writers, set the order we built in, and wrote the team's charter.
Keep the human where their talent is. Editing is subjective, and an editor's real skill is shaping an argument and influencing the people who wrote it. So we were careful about where AI helps and where the editor stays in charge: the tools find evidence, and the editor makes every call.
Fix the outline before the draft. Leadership asked for drafting help. The interviews said the pain started upstream, so the first build was an outline check: it reads a storyline against its evidence, lists the facts that support none of the points, and flags inconsistencies and repetition, keeping the editor's words exactly as written. The drafting skills came second. The first logged ruling: flag, never silently correct.
- storyline + evidencethe author team's outline and its facts
- outline checkorphan facts, inconsistencies, repetition
- independent checkrules or a second model; nothing checks its own work
- the editor rulesevery ruling logged
- draftsstoryline to draft, charticle, op-ed, regional cut, executive summary
Every output is checked by something that didn't write it, and nothing moves until a person says so.
Governing thought, ¶2: Libraries are busier because they've become the city's free third place.
- Visits are up even as loans fall6 supporting facts
- People come for the space, not the books4 supporting facts
- Small branches see the biggest jump5 supporting facts
supports no pointCard fees were dropped in 2019.
supports no pointThe average branch is 41 years old.
inconsistent¶4 says visits rose 18%; ¶9 says 12%.
repeatsPoint 2 shows up again in ¶11.
Tested on live reports, not demos. Every proof of concept ran on real material, and the editors tried the check on their own work.
I love it when it spots these.An editor, testing the outline check on a live report
This would be useful for me right now.The same editor, four days later, on the orphan-fact list
The editors keep the judgment. The tools make it visible, and the log makes it defensible. Several tools we inherited stopped being necessary once the outline got better, so we retired them and moved the fix upstream. The plugin is in pilot on live reports.
- Meet people where they are. A skill for the moment earned the right to build the plugin for the long run.
- Time saved isn't the metric. Editors told me what matters is feeling effective: walking into the author meeting with evidence.